1. PRICE VARIATION

Estimates are based on the printer’s current cost of production, and unless otherwise agreed, are subject to amendment on or at anytime after acceptance to meet any rise or fall in such cost.

2. TAX

The printer reserves the right to charge any amount of any taxes, value added tax, duties or royalties, etc, which are payable whether or not included on the estimate or invoice.

3. PRELIMINARY WORK

All work carried out, whether experimentally or otherwise, at customers requestshall be charged.

4. COPY

A charge may be made to cover any additional work involved where copy supplied is not clear and legible.

5. PROOFS

Proofs of all work may be submitted for customer’s approval and the printer shall incur no liability for any errors not corrected by the customer in proofs so submitted. Customer’s alterations and additional proofs necessitated there by shall be charged extra. When style, type or layout is left to the printer’s judgement, changes there from made by the customershall be charged extra.

6. COPYRIGHT

The customer shall be responsible for obtaining all necessary authority to reproduce pictures, artwork, photographs etc. The customer will indemnify the printer and his agents from any claim arisingthereof.

7. QUERIES

Estimates are based on the printer’s current cost of production, and unless otherwise agreed, are subject to amendment on or at anytime after acceptance to meet any rise or fall in such costs.

8. DELIVERY AND PAYMENT

Queries regarding invoices or the goods supplied must be made to us, in writing, to the company address within 7 days of invoice date or the delivery date, whichever is the latest.

9. PAYMENT TERMS AND TRADE DISCOUNTS

Delivery of work shall be accepted when tendered there upon or, if earlier, on notification that the work has been completed the ownership shall pass and shall become due.

  1. On certain classes of work the printer reserves the right to insist upon payment being received prior to commencement of work.
  2. Any carriage arranged by the printer is on the customer’s behalf and the printer is not liable for any delays arising out of that carriage.
  3. Should expedited delivery be agreed an extra may be charged to cover any overtime or any other additional costs involved.
  4. Should work be suspended at the request of or delayed through any fault of the customer for a period of 30 days the printer shall then be entitled to payment for work carried out, materials specially ordered and the other additional costs including storage.

10. VARIATIONS IN QUANTITY

Unless otherwise agreed in writing payment of all accounts is due 30 days from the date of invoice. Should payment not be received on or before the due date then the customer may forfeit all discounts on any invoices paid outside this time limit.Additionally interest of 1.5% monthly will be levied on any account over 30 days.

11. CLAIMS

Any query regardingthe condition of goods supplied must be made to the PrintForce.com Ltd verbally by 10.00 a.m. on the working day following receipt of goods and confirmed in writingwithin 7 working days. Any query relating to invoices should be made to the PrintForce.com Ltd within 7 working days of invoice date. Any query regarding non-delivery must be made within 14 days of the invoice date. Claims outside this limit will not be entertained. The printer shall not be liable in respect of any claim unless the aforementioned requirements have been complied with except in any particular case where the customer proves that (i) it was not possible to comply with the requirements and (ii) advice (where required) was given and the claim made as soon as reasonably possible.

12. LIABILITY

The printer shall not be liable for any loss to the customer arising from delay in transit not caused by the printer.

13. STANDING MATERIAL

  1. Metal, film, glass and other materials owned by the printer and used by him in the production of type, plates, moulds, stereotypes, electrotypes, filmsetting, negatives and like shall remain his exclusive property. Such items when supplied by the customer shall remain the customer’s exclusive property.
  2. Type may be distributed, negatives destroyed and lithographic, photogravure or other work effaced immediately after the order is executed unless written arrangements are made to the contrary. In the latter event, rent may be charged.

14. CUSTOMER’S PROPERTY

  1. Except in the case of a customer who is not contracting in the course of a business nor holding himself out as doing so, customer’s property and all property suppled to the printer by or on behalf of the customer shall while it is possession of the printer or in transit to or from the customer be deemed to be at customer’s risk unless otherwise agreed and the customer should insure accordingly,
  2. The printer shall be entitled to make a reasonable charge for the storage of any customer’s property left with the printer before receipt of the order or after notification to the customer of completion of the work. Whilst every care is taken, the printer and his agents cannot accept any responsibility for loss or damage to artwork, photographs, transparencies, etc. Any liability shall be limited to the replacement cost of the basic material.

15. MATERIALS SUPPLIED BY THE CUSTOMER

  1. The printer may reject any paper, plates or other materials supplied or specified by the customer which appears to him to be unsuitable. Additional cost incurred if materials are found to be unsuitable during production may be charged except that if the whole or any part of such additional cost could have been avoided but for unreasonable delay by the printer in ascertaining the unsuitability of the materials then the amount shall not be charged to the customer.
  2. Where materials are so supplied, the printer will take every care to secure the best results, but responsibility will not be accepted for imperfect work caused by defects in or unsuitability of materials so supplied or specified.
  3. Quantities of materials supplied shall be adequate to cover normal spoilage.

16. INSOLVENCY

If the customer ceases to pay his debts in the ordinary course of business or cannot pay his debts as they become due or being a company is deemed to be unable to pay its debts or has a winding-up petition issued against it or being a person commits an act of bankruptcy issued against him the printer without prejudice to other remedies shall (i) have the right not to proceed further with the contract or any other work for the customer and be entitled to charge for any work carried out (whether completed or not), and materials purchased for the customer, such charge to be an immediate debt due to him, and (ii) in respect of all unpaid debts due from the customer have a general lien on all goods and property in his possession (whether worked on or not) and shall be entitled on the expiration of 14 days notice to dispose of such goods or property in such manner and at such price as he think fit and to apply the proceeds towards such debts.

17. ILLEGAL MATTER

  1. The printer shall not be required to print any matter which is in his opinion is or may be of illegal or libellous nature or an infringement of the proprietary or other rights of any third party,
  2. The printer reserves the right to refuse to print any matter which in his opinion, may be prejudicial or detrimental to the good of the printer’s business,
  3. The printer shall be indemnified by the customer in respect of any claims, costs and expenses arising out of the libellous matter or any infringement of copyright, patent, design or any other proprietary or personal rights contained in any material printed for the customer.

The indemnity shall extend to any amounts paid on a lawyer’s advice in settlement of any claim.

18. FULL COLOUR PRINTING

Every effort will be made to obtain the best possible colour reproduction on customer’s work but because of the nature of the processes involved, the printer shall not be required to guarantee an exact match in colour or texture between the customer’s original colour photograph ortransparency and the printed article. Customers who require colour reproduction of a specific standard and who wish to check the colour reproduction prior to printing, must order a colour proof, in writingwhen placing the order. This will be charged as an extra. It is the customer’s own responsibility to ensure that the colour photograph (s) or transparency(cies) submitted are suitable for the work in hand. The company cannot accept liability for any unsatisfactory results caused unsuitable or inferior photographic originals.

19. FORCE MAJEURE

The printer shall be under no I iablity if he shall be unable to carry out any provision of the contract for any reason beyond his control including (without limiting the foregoing) Act of God, legislation, war, fire, flood, drought, failure of power supply, lock out, strike or other action taken by the employees in contemplation or furtherance of a dispute or owing to any inability to procure materials required for the performance of the contract. During the continuance of such contingency the customer may by written notice to the printer elect to terminate the contract and pay for work done and materials used, but subject thereto shall otherwise accept delivery when available.

20. LAW

These conditions and other express terms of the contract shall be governed and construed in accordance with the laws of England.

01582 793000

What Our Clients Say

I just wanted to say thanks for your help over the past 12 months, the effort from you all to reach the demanding deadlines that I set you has been exceptional, the feedback I have received from not only my colleagues, but clients as well as the Jarvis Group board has made all the effort put in seem worth it!

Have a great Christmas and I look forward to continuing our work together in 2016!

– James Hollis, Jarvis Contracting Ltd

The Concert went exceptionally well, thank you for your superb print & production.

– London Welsh Choir

Thanks for getting the cards sorted in time. They look great and your prompt attention is much appreciated.

– Jo Morris, Rio Lounge

Many thanks for printing and delivering the invitations. I think they look great, and I like the quality of the card.

– Linda Hamling, St Albans Organ Festival

We received the full order last Friday and are very happy with it all, so thank you.

– Ann-Marie Egan, Summit Advisory

Just a quick email to say how pleased I was with this job - it looks great and considering the timescales it was a bit of a mini-miracle.

I very much appreciate the customer service on this - and please pass my thanks on to the team.

– Lisa White, Fluent Ginger

We have now taken delivery of our fantastic sign: What an eye-catcher it is. We have no doubt that any passing traffic will definitely know of our whereabouts now - you can't miss it!

Thank you so much for an amazing design which now runs through all our paperwork and advertising. Your company and team will definitely get recommendations from us

– Kim & Sharon, The Craft Stash

Brochures arrived this morning, looking good! Thanks for turning round for us.

– Tony Pearson, Coface

Thanks once again for delivering the British Library delegate packs – they look great and a job well done. Sorry it had to be so close to the wire again!

Much appreciated! (and for making the 7.30am drop off).

– Tony Pearson, Coface

Just to thank you so much for producing our WI News so beautifully; I am thrilled with the result. I hope this will be the start of many years working with your company.

– Ann, WI

Thanks for your help with the business cards - we look forward to working with you guys again.

– Neil, Pearl IT LLP

You are my HERO today!! Thanks Bryan!

– Jane, Group Promotions

Thanks for printing the agreements, they look really good

– Mark Bristow, Town & Country Estate Agents

Amazing as always

– Kathy, The Vacations Group

Great job - thank you.

– Paul Hills, Autotech UK

Thank you very much for such an excellent, responsive and prompt service. The order of service cards were lovely.

– Ruth Sealy

The leaflets arrived this afternoon. They look superb.

– Oliver Hope, Penny & Sinclair

Thank you so much for your work it looks amazing! Just been up to the chalet looks great and classy! Thank you again

– Jodie Seemann, Verulamium Spa

Just a quick one to say thank you very much for the delivery. They look great and everyone involved in the project are very pleased with the outcome.

– Paul Wiggins, Park Resorts Ltd

Just a quick one to say thank you very much for the fantastic service. Cue cards have arrived at national finals.

– Paul Wiggins, Park Resorts

Thank you for the exhibition stand - everyone was very impressed. It made a real impact at the conference this weekend and portrayed our professional image. The banners were also great and stood out in the workshop we sponsored. Thank you Craig for the artwork and turning it around so quickly and to you both for your great service.

– Sarah Dorey, Grunberg and Co Limited

Christmas Cards have arrived and delivered to my desk - thank you they look great!

– Michelle Gregory, Pearl PS

Just to say loving the van graphics. It's exactely how I wanted it. A nice clean look and feel. Thanks!

– Jo Morris,Rio Lounge

Thanks so much for this. They look great!

– Jo, Union of Jewish Students

I just wanted to let you know that both the main bulk as well as my sample have all been received today. I'm extremely happy with the results, and want to thank you so very much for all of your help with this project. I hope to be coming back to you in the very near future with many more print jobs for clients.

– Avi Myers, VertuDesign

That is extremely lovely of you! Personal service! Very Much Appreciated! Great service when time has been of the essence! Thank you.

– Sofie, JFN

Just a quick note to thank you so very much with your help to get our last minute order out to us on time. The leadership team were really pleased with the results and we look forward to handing them out to the children next week.

– Sam Balderstone, St Margaret of Scotland Primary

Thank you for delivery received yesterday, the leaflets look great.

– Linda Hamling, St Albans Organ Festival

Thank you for supplying the Town Mayor's Christmas cards and envelopes they look great.

– Linda Haynes, Harpenden Mayor’s Secretary

Amazing job and thanks a lot for meeting me on Thursday. The exhibition was a great success.

– Julia Kay, Union of Jewish Students

Just wanted to let you know that the Chairman/owner of Stewart Fraser and Sales Director are extremely happy with the print of the brochures. I've now got my hands on them too and will be proudly adding them to the Fluent Ginger portfolio. Thanks to you and the team for the great work!

– Lisa White, Fluent Ginger

You are absolutely fantastic! thank you so much for helping me out!!

– Georgina Briers, Elman Wall

Thank you very much for our 2012 fixture card, its great!

– Clare Swift, KSA Business Recovery

Thanks for great service!

– Ian Meakin, AdviceWorks Limited

Many thanks Bryan and Craig - for sorting this out. Our author is delighted with her bookmarks.

– Claire, Oldcastle Books

It has has been a fabulous first experience with Printforce and we look forward to working with you again - thanks for all your help.If you have bank details I can transfer the funds otherwise I will send a cheque off to you. Please let me know which is best. Once again, many thanks to you and your team.

– Carolina, Mayumi Orange

The brochures have just arrived and are looking excellent so many thanks to you and and the team - it's much appreciated.

– Michelle, Overseas Pension

Just to say that the Presentation Wallets arrived this morning and are looking fabulous!! Thank you! Together the Printforce team have superseded our expectations in the design and printing of all of our Marketing material. Thanks very much!

– Sarah, Elliot, Woolfe & Rose

Thanks very much for all your hard work and time, invoice is with finance and will be sorted imminently. Great job!

– Kay, QHI Group

Everyone is really pleased with the cards, they look great.

– Michelle Gould, Transloader Services

Thank you for another excellent job and for the generous quantity of extras. We shall be happy to recommend Print-Force to anyone needing this type of work.

– John and Anne

We have always had exceptional value and service from Printforce.com and I feel it's time to tell you. A big thank you to all the team you are a credit to your industry. If you are a customer of Printforce you are in good hands.

– Gaynor, Amazon.co.uk

Thanks for your help with this promotion you have been superb in this whole process, meeting an unbelievable tight deadline.

– Matt, Everyone Active

A big thank you Printforce, Craig and the team. The calendars look really excellent as always and very prompt delivery Well Done !!!

– Paddy, The Harpenden Trust

I was very pleased with the leaflets - they look great.

A first class job again from all your team.

– Nick Dellow – Materials Technology

Just wanted to let you know the stuff we have had from you is completely what we wanted. Thanks again for another good job.

– Ed Cooper, XLVideo

I want to say thank you for getting me all my paper products quickly and efficiently .. you've been a dream!

– Georgina Briers, Elman Wall

Thanks very much for your efforts, first class job - we're absolutely delighted with them.

– Gerard, Go Interiors

We have used several printing companies in the past and have had a lot of frustration. Since meeting Printforce there advice on our marketing material has helped enormously creating more sales with the literature. Thanks guys so much.

– Keith Churchhouse, PPF Plc

Excellent quality and service in the sign writing of our ambulances we will be back soon

– Steve, Pro-Medicus

A truly professional service coming in under budget too!!

– Alison Ford, Everyone Active

Fast friendly and really efficient service from a good team

– Alan, Harpenden Seniors Forum

Thanks for your help with the business cards - we look forward to working with you guys again.

– Neil, Pearl IT LLP

We have now taken delivery of our fantastic sign: What an eye-catcher it is. We have no doubt that any passing traffic will definitely know of our whereabouts now - you can't miss it!

Thank you so much for an amazing design which now runs through all our paperwork and advertising. Your company and team will definitely get recommendations from us.

– Kim & Sharon, The Craft Stash

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